Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-lozano-texas.primarycareaid.com (hereafter referred to as “Home Care Services for Seniors Lozano Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website users and service subscribers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to external third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies, which we encourage you to review.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any of our websites linked to this statement.
  3. We communicate with you via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. These include:

  • Account Information: Details required to set up and maintain your user account.
  • Payment Information: Data related to transactions, including payment methods and billing addresses.
  • Financial Information: This may include bank account details or financial records for service-related payments.
  • Purchase Information: Records of products or services purchased from us.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  • Location Data: Information about your geographical location when you use our services.
  • Feedback: Your comments, reviews, and suggestions to improve our offerings.
  • Social Media Information: Data obtained from social media platforms when you interact with us on these sites.
  • Product Information: Details about products or services of interest that you provide to us.

We collect this data through various methods, including direct user input, automated tracking technologies (such as cookies and pixel tags), and third-party service providers.

Cookies

We use cookies to enhance your browsing experience and gather valuable analytics. Cookies can be categorized into:

  1. Strictly Necessary: Essential for the operation of our website, ensuring basic functionalities.
  2. Preference: Customizing your user experience based on settings you choose.
  3. Analytics: Tracking site usage to improve our services and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their preferences.

Retention and Deletion

The retention period for personal data is determined by legal requirements and the purpose of its collection. We retain information only for as long as necessary to fulfill these purposes and then securely delete or anonymize it.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption protocols for secure data transmission.
  • Engaging reputable third-party processors who adhere to strict data protection standards.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or store personal information from minors.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: Request access to the data we hold about you.
  • Rectification: Have inaccurate data corrected or updated.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or refuse certain uses of your data.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing.
  • Appeals/Complaints: File appeals or make complaints regarding our handling of your data.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us via:

  • Email: contact@home-care-services-for-seniors-lozano-texas.primarycareaid.com
  • Postal Mail: [Provide Address]

Our team is dedicated to addressing your concerns and ensuring a transparent and secure data management process.